Privacy Policy
Effective Date: 28/12/2024
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At A&C Rentals ("we," "our," "us"), we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) (EU 2016/679). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.paxosscooters.com or use our scooter and ATV rental services on Paxos Island.
By using our Website or engaging with our services, you consent to the collection and processing of your personal data in accordance with this Privacy Policy. If you have any questions about this Privacy Policy or how we process your data, please contact us using the details provided below.
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1. Who We Are
A&C Rentals is a business that rents scooters and ATVs to customers on Paxos Island. We are the data controller for your personal data. This means we are responsible for deciding how and why we collect and use your personal data.
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2. Information We Collect
We may collect and process the following types of personal data:
a. Personal Identification Data
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Name
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Email address
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Phone number
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Date of birth (for age verification)
b. Rental Information
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Scooter or ATV model rented
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Rental dates and times
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Pickup and drop-off locations
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Rental payment details (processed securely through third-party payment providers)
c. Identification and Verification Data
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Passport/ID details (for rental purposes)
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Drivers licence details (for rental purposes)
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Payment information (credit card details are processed securely by our payment processor)
d. Technical and Usage Data
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IP address
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Browser type and version
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Device type (mobile, desktop, tablet)
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Referring website URLs
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Pages viewed and interaction data
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Time and date of visit
e. Cookies and Tracking Technologies
We use cookies and similar technologies to track your preferences and activity on our Website. Cookies help us improve your experience by remembering your choices and allowing us to analyze how our Website is being used. You can manage your cookie preferences through your browser settings. Please see our Cookie Policy for more information.
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3. How We Use Your Data
We use your personal data for the following purposes:
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To process your rental requests: We use your personal information to process and fulfill your scooter and ATV rental reservations.
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To communicate with you: We may contact you regarding your reservation, changes to your rental, or other important information related to your rental.
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To verify your identity and eligibility: We may need to verify your age or identity before renting a scooter or ATV to you.
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For payment processing: We use third-party payment processors to handle payments securely.
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To provide customer support: We may use your data to resolve issues or answer any queries you may have about our services.
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For marketing purposes: If you opt-in, we may use your email address or phone number to send you promotional offers, discounts, or information about our services. You can withdraw consent at any time by opting out of marketing communications.
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To comply with legal obligations: We may need to retain and process your data to comply with local laws or regulations.
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4. Legal Basis for Processing Personal Data
Under the GDPR, we must have a valid legal basis for processing your personal data. The legal bases we rely on include:
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Contractual necessity: We process your data to fulfill a contract with you, such as processing and delivering your rental bookings.
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Legitimate interest: We may process your data to improve our services, send you promotional materials (if you have consented), and respond to customer support requests.
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Consent: Where required, we will obtain your consent to process your personal data (e.g., for marketing communications). You can withdraw consent at any time.
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Legal obligation: We may process your personal data if required by law, such as for tax purposes or compliance with safety regulations.
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5. Sharing Your Data
We may share your personal data with the following parties:
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Service Providers: We work with trusted third-party providers who assist us in processing payments, managing bookings, providing customer support, and analyzing the performance of our Website. These service providers are obligated to protect your data and use it only for the specific purposes for which it was provided.
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Legal Compliance: We may disclose your personal data if required to do so by law, such as to comply with a subpoena, regulatory requirements, or legal process.
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We do not sell, rent, or trade your personal data.
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6. International Data Transfers
Since A&C Rentals is located in Greece, some of your personal data may be transferred and processed in countries outside of the European Economic Area (EEA). If this occurs, we ensure that your data is protected by appropriate safeguards, such as using Standard Contractual Clauses (SCCs) or ensuring the recipient adheres to the EU-U.S. Privacy Shield Framework (for U.S.-based processors).
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7. Your Rights Under the GDPR
As a data subject under the GDPR, you have the following rights regarding your personal data:
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Right of access: You have the right to request a copy of the personal data we hold about you.
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Right to rectification: You can request that we correct any inaccuracies in your personal data.
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Right to erasure (right to be forgotten): You may request that we delete your personal data under certain circumstances.
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Right to restrict processing: You can ask us to restrict the processing of your personal data, for example, if you contest the accuracy of the data.
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Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
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Right to object: You can object to the processing of your personal data based on legitimate interests, or for direct marketing purposes.
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Right to withdraw consent: If we process your data based on your consent, you can withdraw your consent at any time. This will not affect the lawfulness of processing before the withdrawal.
To exercise any of these rights, please contact us using the details below.
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8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal or accounting requirements. Once your personal data is no longer required for these purposes, we will delete or anonymize it.
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9. Security of Your Data
We implement appropriate technical and organizational measures to ensure that your personal data is secure and protected against unauthorized access, disclosure, or loss. However, please be aware that no data transmission over the internet can be guaranteed 100% secure.
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10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect or process personal data from children under the age of 16. If we learn that we have collected personal data from a child, we will take steps to delete that information.
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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
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12. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under the GDPR, please contact us at:
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A&C Rentals
Email: acpaxosrentals@gmail.com
Phone: +30 697 4371 344
+30 697 0297 643
Address: Gaios, Paxos Island, Greece